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Logging Into the Portal
I forgot my password.
I forgot my username and/or client ID.

Registering For An Account
I don't know my employee ID.
I don't know my SOI client ID.
I have registered for an account and I get a message saying the account is pending.
I received a portal activation email but I did not register for an account.
I have registered and I get a message saying the account exists.
I have registered and I did not get an email.
I registered with the wrong email address.

Activating An Account
I clicked the activate account button and I get a message saying the account expired.
The client ID I receive on the account activated email doesn't match the one I registered with.

General Portal Questions
How can I get more information on what I have access to in the portal?
Is there a guide for general portal navigation?